ALLOW ME TO BE OF SERVICE
DO YOU OFFER DO-IT-YOURSELF SERVICE?
WHAT PAYMENT METHODS DO YOU ACCEPT?
All major credit card, debit cards and the all might dollar! Sorry NO CHECKS!
HOW LONG DOES GROOMING TAKE?
About 2 hours in most cases. We will call you 15 minutes prior to the completion of your dog's groom.
DO YOU GROOM CATS?
Absolutely not! We want to live.
CAN I STAY WITH MY DOG? WHY NOT?
Unfortunately, No. Dogs, much like children tend to respond better to the groomer if Mom or Dad aren't around. It makes it difficult for the groomer to safely complete the groom if Mom or Dad are in ear/eye site. Your dog is in the best capable hands. Trust us to do our job. If you walk in while your dog is on the grooming table, please DO NOT draw attention to yourself or try to get your dog's attention.
DOES MY DOG HAVE TO BE CRATED?
Yes, for his or her own safety, but mainly because we're out of shape and don't want to chase your dog up and down Halsted. Seriously, we make every precaution to keep your dog safe. The reason we ONLY groom by appointment is to keep your dogs visit to a minimum of 2 hours or less in some cases. This cuts down on stress on dog and groomer. Your dog get's one on one attention from start to finish.
CAN MY DOG STAY ALL DAY?
NO! We are not a day care facility. Nor are we staffed to look after your dog all day. Dogs left longer that 1 hour after pet parent is contacted will be charged an additional extended care fee of $15.00 for every 10 minutes after the first hour.
WHAT IS A "PUPPY CUT"?
A "Puppy Cut" is a subjective generic term, meaning one length all over. Basically, YOU need to advise the groomer on how long or short you want to go.
DO YOU TAKE WALK-INS?
For grooming, No. You MUST have an appointment for grooming. Nail Trims, Yes. No appointment necessary for Nail Trims, just walk right in.
HOW MUCH FOR A NAIL TRIM?
$10 to clip. $15 to Clip and or File.
YOU'RE OPEN TWO SUNDAYS A MONTH? HOW DO I KNOW WHICH ONES?
We announce which Sundays we'll be open on our social media pages and via email.